Shipping policy

Last updated: 23 August 2026

At Berverlys, we aim to process and deliver your order as quickly as possible. Please review the information below before placing your order.

1. Processing & Delivery Times

Orders are generally delivered within 5–8 business days after your order has been processed.

During periods of high order volume, delivery may take up to 13 business days.

High-volume periods may include promotions, sales events, holidays, or other periods where we receive an unusually large number of orders.

2. Order Processing

Orders are processed after payment has been successfully received.

Once your order has been shipped, you may receive a shipping confirmation or tracking information where available.

Please ensure that your delivery address, contact number, and other order details are correct when placing your order.

3. Delivery Delays

While we aim to meet the estimated delivery times above, delays can occasionally occur due to circumstances outside of our control, including:

  • Courier delays
  • High order volumes
  • Public holidays
  • Severe weather
  • Incorrect or incomplete delivery information
  • Operational or logistical disruptions

Berverlys cannot guarantee a specific delivery date.

4. High-Volume Orders

During periods of high demand, delivery may take up to 13 business days.

By placing an order during a high-volume period, you acknowledge and accept that your order may take longer than the standard 5–8 business-day delivery timeframe.

5. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information.

Berverlys is not responsible for delays, failed deliveries, or additional delivery costs caused by incorrect or incomplete information provided by the customer.

6. Lost or Delayed Packages

If your order has not arrived within the applicable delivery timeframe, please contact us so that we can assist with checking the status of your order.

Where tracking information is available, customers may be asked to provide their order number or tracking details.

7. Contact Us

If you have any questions regarding your delivery, please contact:

Berverlys
Email: berverlyshop@gmail.com

We appreciate your patience and understanding while we work to get your order to you as quickly as possible.